Behavioural Training Workshop
Essential Behavioural Training for the UK Care Industry
📌 2-Hour Interactive Workshop – Designed to equip participants with the behavioural skills and standards essential for providing high-quality care.
💡 Key Topics Covered:
✔ Understanding the importance of behavioural training
✔ Defining your role in care
✔ Professionalism – Making a great first impression
✔ Punctuality & Timekeeping – Why it matters
✔ Phone & Visitor Etiquette – Effective communication skills
✔ Resident Behaviour & Managing Confusion
✔ Building Relationships – With residents, colleagues & managers
🎥 Engaging Learning Experience:
✅ Interactive activities & short videos
✅ Dedicated behavioural training film
✅ Real-life scenarios contrasting best-practice, person-centred care with less effective approaches📝
Competency Assessment & Certification:
🔹 42-question assessment to reinforce key learnings
🔹 Certificate of Achievement for those who pass
🔹 A valuable asset when applying for roles in care